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Contact

Last updated 26 October 2026

Questions about the game, your account or your information?

Game and account support

Email support@playfaultfound.com for game questions, sign-in problems or help with saved progress.

Privacy

Email privacy@playfaultfound.com for privacy questions or to request access, correction or deletion, including if you cannot sign in. Describe your request and the account concerned. Do not send login codes, passwords or unnecessary identity documents.

The Privacy Policy provides operator details and explains how personal information is used.

Younger viewers

Independent accounts are for players aged 16 or over. Younger viewers can watch an adult aged 18 or over control a demonstration from the adult’s own account. Keep younger viewers’ personal details out of the account and feedback.

Concerns about a younger person’s existing account can be sent to the privacy contact without signing in.

Feedback from the game

If you can sign in, open Profile → Send feedback. Choose a category and describe the issue. The account, case, version and saved progress may be used where needed to investigate it.

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